Your Love is Timeless. We are telling your love story. KANVELA means timeless; just like your love is.
We are a one-stop-shop with customized solutions to cater to your wedding needs.
1. In these Terms and Conditions
a. “Agreement” means the sales agreement between Kanvela and the Client the terms of these terms and conditions as varied from time to time;
b. “Clients” means a person who is a customer of Kanvela and includes his personal representatives;
c. “Items” means any goods sold / hired and/or services rendered by Kanvela;
d. “Recommended Service” means any good and / or services (Provided by any sole proprietorship or any third party) recommended by Kanvela;
e. “Sale” means any purchase and / or rental / hiring of goods and / or service by the client of Kanvela;
Words important the singular number include the plural number and vice versa; reference to the male gender shall include the female and neuter gender, words important a person include also any corporation, organisation, institution or their body of person whether corporate or incorporate; the heading to the clauses hereof shall not be part of this Agreement or to be taken into organisation in the interpretation or construction thereof.
2.1 Deposit paid, goods sold and services rendered are not transferable, returnable, exchangeable or refundable under any circumstances.
2.2 Unless supported by a minimum deposit of 50% or S$1500 (whichever greater), validity of this Sales Order will expire after (2) months from date of purchase.
2.3 Additional deposit or payment will not be recognised unless supported by our official receipts.
3.0 Payment: All payments should be made in this currency (Singapore dollar).
4.1 Rental/hired items collected more than (4) days before the required wedding will be charged for each additional fee of a minimum S$50
4.2 Items must be returned immediately after the required wedding day. A grace period of two days are allowed, after which S$50 per item will be charged for each additional day up to a maximum of (7) days. If the items are still not returned, they are considered sold to the client list price.
5.0 Collection and cares of items
5.1 Clients a requested to check to ensure that the physical conditions of all items are to their satisfaction before collection and upon returning.
5.2 Unless indicated by the client at the time of collection and duly noted by Kanvela writing, all items are to be in accordance to the client’s satisfaction / required specification. No claims arising thereafter will be entertained.
5.3 All items are to be collected personally by the client. A representative will be required to produce a letter of authorisation and his or her NRIC for our record.
5.4 Unless expressly and specifically accepted in writing by Kanvela, items not collected after the required wedding day will be considered as a cancellation / default. The full amount due is payable with the next seven (7) days.
5.5 Perfumes are strictly not to be applied onto gown, evening wears, suits and accessories.
5.6 Rental/ hired items are considered sold if unauthorised alterations are made without prior written permission from Kanvela.
5.7 Kanvela will charge the client accordingly for any damages, extensive wear and tear, or loss or any rental / hired items.
5.8 Rental / hired items damage (e.g. cigarette burns, tears, cuts etc.) beyond reasonable repair sold at the list price.
5.9 Kanvela will not be responsible for any terms (Whether or not the full payment has not been made) not collected (60) days after collection date.
5.10 Unless expressly and specifically accepted in writing by Kanvela, all films, negative, slides and proof shall remain the property of Kanvela of which Kanvela reserve the right to dispose of in whatever manners it sees fit.
5.11 All films, negatives, slides, prints and proofs rejected by the client remains of Kanvela reserves the right to dispose of whatever manners it sees fit.
5.12 Deposits for the rental / hired items will be refunded by bank transfer or in cash (payable to client) within (7) days from the receipt of all undamaged items by Kanvela.
6.0 Claims: All claims by the client for damages, shortage or dissatisfactions must be made to Kanvela upon receipt of items. No claims arising thereafter will be entertained.
7.0 Changes of Sales Order
7.1 Kanvela reserves the right to change client for changes in required wedding sales order.
7.2 Any changes will not be recognised unless support with a new sales order.
8.0 Use of Photographs/Videos/Prints/Posters: Kanvela reserves the right to use any Photographs/Videos/Prints/Posters of the client for portfolio, public, display, sample, competition, advertisement and promotional purposes.
9.1 For Kanvela Recommended Services, the company is fully responsible for any complains. Kanvela will not be responsible or liable for goods and services supplied by any companies or third parties. No claims by any client against Kanvela may be assigned or otherwise dispose of.
9.2 Kanvela shall not be liable if it is unable to perform its obligation under this Agreement due directly or indirectly to the failure of any machine or industrial or civil dispute. Act of God or anything outside the control of Kanvela is agent or subcontractors.
9.3 Without prejudice to the generally of the foregoing, Kanvela shall not be liable in any way of the arising dorm of any errors, misprints, omissions delays, damaged or lost negatives, slides, photographs, gowns, evening wear, suits and accessories due to unforeseen circumstances. Client can only be entitled to either but not obligated to make a reasonable refund or prorated adjustments.
10.0 Variation of this Agreement
10.1 Kanvela may amend, vary, and add to his / her Agreement at any time or times whether or not a similar variation is made to this Agreement with any other client. Any such variation(s) shall be notified to the client by Kanvela wither in writing or by publication thereof by such means as Kanvela may select and a variation so notified shall be binding on each client, regardless of whether the received actual notice thereof.
10.2 If the client does not accept such variation(s),the client may or may not a similar variation is made to his / her Agreement by written notice and such termination shall on be effective upon receipt by Kanvela of all items and the full payment of all understanding balance.
11.0 Kanvela may collect and use your personal data for any or all of the following purposes: Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you; verifying your identity; responding to, handling, and processing queries, requests, applications, complaints, and feedback from you; managing your relationship with us; processing payment or credit transactions; sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions; complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; any other purposes for which you have provided the information; transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and any other incidental business purposes related to or in connection with the above.
12.0. Kanvela may disclose your personal data:
(a) Where such disclosure is required for performing obligations in the course of or in
connection with our provision of the goods or services requested by you; or
(b) To third party service providers, agents and other organisations we have engaged to perform any of the functions listed in clause 11 above for us.
13.0 Severability: If any one or more of the provisions of this Agreement or any part thereof shall be declared or adjudge to be illegal invalid and unenforceable under any applicable law, such illegality invalidity or unenforceability under any applicable law, such illegality invalidity or unenforceability shall not vitiate any other provision of this Agreement which shall remain in full force and effect.
14.1 All statements, notices, demands or other communication under this Agreement may be delivered personally, by facsimile or sent by ordinary post to the last address of client and shall be deemed to have been served on the day of delivery if delivery by hand, on the day of transmission if by facsimile. And on the next business day after posting if sent by post, now withstanding that the same be returned unclaimed.
14.2 Any write of summons or document by which an action in court is began relating or arising from this agreement and any notice or demand may be served on any client by leaving in the same address of the client stated in the relevant tax invoice / sales order or such other address in Singapore as the client notified Kanvela in writing or by sending the same by ordinary post to the said address in Singapore as the client may notified Kanvela in writing or by sending the same by ordinary post to the said address and if so posted the same shall be deemed to have been duly served on the day immediately following the date posting.
15.0 Change of Personal Particulars: Each Client shall notify Kanvela immediately in writing of any changes in personal particulars.
16.0 Interpretation: Kanvela shall be the sole authority for the interpretation of these terms and conditions and the decision of Kanvela shall be final and binding on the client.
17.0 Amendment to his / her Agreement: Stipulating on tax invoices / sales orders / work orders by the client or an employee of Kanvela which differ from the terms and conditions stated herein shall be void unless he term and condition therein are not in conflict with the terms and conditions of this agreement and unless it is expressly and specifically accepted in writing by the Founder of Kanvela.
18.0 Conflicting Terms: Unless expressly and specifically accepted in writing by Kanvela, any terms and conditions stated in the work order which differ from the terms and conditions stated herein shall be void.
19.0 Waiver: No failure to exercise or enforce and no delay in the exercise by Kanvela of its right shall operate as a waiver of Kanvela’s right and power.
20.0 Acceptance of Agreement: The client is deemed to have accepted all the terms and conditions stated in this Agreement by signing on either the tax invoice, sales order, work order or payment schedule.
21.0 Governing Law and Jurisdiction: This Agreement is governed by Singapore Law. Each client hereby submits irrevocably to the non-exclusive jurisdiction of the Court of Singapore.